Privacy Policy

Effective Date: 27 September 2025

At Scape N Grow, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across our digital platforms and services. This policy applies to all online visitors, customers, and users globally.

1. Information We Collect

We may collect the following categories of information:

a. Personal Data You Provide

Name, address, phone number, email address, and other contact or identifying information.

Details submitted through forms, signups, checkout pages, or support communication.

With consent, we may access limited information from your device (e.g. contacts, calendar, or social profiles).

b. Automatically Collected Data

Device type, browser, IP address, operating system, and website activity.

Usage patterns via cookies, beacons, pixels, and similar technologies.

c. Location Data

We may collect anonymised geographic location data to improve services. This is only collected with user consent and is not personally identifiable.

d. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If such data is discovered, it will be deleted promptly.

2. How We Use Your Information

We use your information to:

Provide and personalise our services and offerings

Send service-related and promotional communications (with your consent)

Process payments and manage transactions

Improve site functionality and conduct analytics

Enforce our Terms of Service

Comply with legal obligations

3. Communications & SMS Consent

By submitting your phone number or email, you consent to receive communications from us, including service updates, alerts, and marketing (where applicable). Message and data rates may apply for SMS.

If you wish to unsubscribe, you can reply “STOP” to any SMS, or click the clear unsubscribe link included at the bottom of every email.

Even after opting out of promotional messages, you may still receive important account-related notifications.

We do not sell or share SMS opt-in data with unauthorised third parties for marketing purposes.

Estimated message frequency: up to 10 SMS messages/month

4. Sharing Your Information

We may share your information with:

Trusted Service Providers – to deliver features such as email campaigns, SMS services, CRM management, or payment processing

Legal Authorities – where required by law, or to protect legal rights

Business Transfers – in the event of a merger, acquisition, or sale of company assets

All vendors and partners are contractually required to handle your data securely and in accordance with applicable laws.

5. Your Rights (Global Compliance)

Depending on your location (e.g. Australia, UK/EU, California), you may have:

The right to access and correct your personal data

The right to delete your data (“right to be forgotten”)

The right to restrict or object to data processing

The right to withdraw marketing consent at any time

To exercise your rights, please contact our support team at [email protected].

6. Cookies & Ad Tracking

We use cookies and similar technologies to:

Monitor website activity

Personalise your experience

Deliver targeted advertising (via platforms such as Meta, Google, etc.)

You can manage your cookie preferences directly within your browser settings. This Privacy Policy outlines our full use of cookies and tracking technologies.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. You may request deletion at any time by contacting us.

8. Security

We implement commercially reasonable safeguards to protect your personal data from loss, misuse, or unauthorised access. We also restrict access to your data to authorised personnel and vendors only, who are bound by strict confidentiality obligations. However, no data transmission or storage system is 100% secure.

9. International Transfers

As we work with global users and third-party platforms, your information may be transferred and stored outside your country of residence. We take appropriate steps to ensure protection under relevant privacy laws.

10. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will be available on our website, with the updated effective date.

For any questions regarding these updates, please contact our support team at [email protected].

© 2025 Scape N Grow – All rights reserved.